Shipping policy

SHIPPING POLICY

Last updated: September 2026

At PhotonixSkin, we aim to make your order simple and convenient.

Processing Time

Orders are usually processed and dispatched within 1–3 business days.

Delivery Time

UK orders are usually delivered within 6–9 business days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by courier delays, customs, weather or other circumstances outside our control.

Shipping Confirmation

Once your order has been dispatched, you will receive an email confirmation with tracking information where available.

Incorrect Address

Please make sure your delivery address is correct before completing your order. If an incorrect address is provided, please contact us as soon as possible.

If your order has already been dispatched, we may not be able to change the delivery address.

Contact

If you have any questions about your order or delivery, please contact us at:

Email: [YOUR SUPPORT EMAIL]